All bookings are collected in the Schedule section. A booking can be created manually — for example, from a phone call — and then moved through its states to completion.
Week schedule #
The Week schedule screen shows bookings by day. Move between weeks with Previous and Next, and return to the current one with Current week. A day without bookings is labelled No bookings.
State filter: Active, Completed, Cancelled, All.
Creating a booking manually #
- Click New booking.
- Choose the Location.
- Choose the Staff member — or leave any, then any free one will do.
- Choose the Service.
- Set the Date.
- Click Show free slots and choose a Time.
- Choose the Client from the list or create a new one: pick no client, then Manual client and enter the Client name, if they are not in the list.
- For a new client, fill in the Contact for notifications — type and value.
- Click Book.
What you can do with a booking #
| Button | When to use it |
|---|---|
| Arrived | The client has shown up. |
| Complete | The service has been provided. |
| No-show | The client did not come and did not cancel. |
| Cancel | The booking is cancelled. The screen asks for confirmation — confirm or decline. |
For more on the states, see booking states.
If something goes wrong #
| What the screen tells you | What to do |
|---|---|
| Create a location in the Locations section first. | Complete the create a location step. |
| Add services to the catalogue first. | Complete the services step. |
| There are no free slots on this day — choose another. | All slots are taken or the day is closed. Check working hours. |
| The slot was just taken — choose another. | The time was taken a moment ago. Pick another. |
| For a new client, specify a contact (type and value). | Fill in the contact, otherwise the client gets no notification. |
| Could not save the client name — repeat once more. | Repeat saving the booking. |
What next #
Get to grips with the concepts — interface terms and frequently asked questions.