MAX is connected the same way as Telegram: the platform’s shared bot works by default, and your own bot can be connected if you want.
Option 1: the platform’s shared MAX bot #
Nothing to configure. In the Settings section, in the Messenger block, the shared MAX bot is marked Active: clients book through your MAX link right away.
Option 2: your own bot #
Steps #
- Get a bot token in MAX — a string issued by the MAX platform when you register a bot. Copy all of it.
- In the dashboard open Settings and find the Messenger block.
- In the Your own MAX bot row paste the token into MAX bot token.
- Click Connect your own MAX bot.
- Your bot appears in the list. If it is not active yet, click Activate.
After connecting, the share links switch to your bot — bookings arrive through it.
The token is stored only on the server and is not shown in the interface. Do not pass it to anyone: whoever has the token controls the bot.
Checking it works #
- Open the Locations section and click Copy link.
- Open the link in MAX — a chat with your bot should open.
- Book as a client.
- The booking appears in the schedule.
If the bot does not work #
| What you see | What to do |
|---|---|
| The link opens the previous bot | Your own bot is connected but not activated — click Activate. |
| The booking does not appear in the schedule | Check that the location is published and has working windows, services and an active staff member. |
| The bot is marked paused | The platform’s shared bot is paused. Contact support. |